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Terms & Conditions
FREE SHIPPING limited to sales in the United States, all other pay flat rate. Customer can purchase additional insurance to cover losses or damages incurred in shipping. For expedited shipping, contact us directly. Limited lifetime warranty covers defects in workmanship and materials, contact us for details. All items are made-to-order and will typically ship in 3-4 weeks, contact us for in-stock items. Items in new condition can be returned within 7 days of item receipt for a full refund less a 20% restocking fee plus cost of shipping.
All items are hand-made, and as such may vary slightly from the images shown.
Most of our designs feature black patina and require special care instructions: Although black patina is very durable with normal, occasional wear, if you wear it continually (all day long, to bed, in the shower, etc.) then it will eventually rub off. You can protect your patina by occasionally rubbing a thin coat of vegetable oil on it with a Q-tip, then drying with a soft cloth. When not being worn, black patina pieces should be kept wrapped in tissue or in a cloth bag.
Brooke Stone Jewelry prices are determined at the time of order and, prior to payment of the deposit, are subject to change without notice. No order may be cancelled, modified or deferred without the prior written consent of the Brooke Stone Jewelry (which is at the Company’s sole discretion). If such consent is given it is, at the Company’s election, subject to the Company being reimbursed all losses, including loss of profits, and paid a cancellation fee (being not less than 20% of the invoice price of the Goods).
The Company will not be liable for any breach of contract due to any matter or thing beyondthe Company’s control (including but not limited to transport stoppages, transport breakdown, fire, flood, earthquake, acts of God, strikes, lock-outs, work stoppages, wars, riots or civil commotion, intervention or public authority, explosion or accident.
No failure by the Company to insist on strict performance of any of these Terms is a waiver of any right or remedy which the Company may have, and is not a waiver of any subsequent breach or default by the Customer. This purchase agreement may not be assigned by the Customer without the prior written consent of the Company, which is at the Company’s absolute discretion. If any provision contained in these Terms is held by a court to be unlawful, invalid or unenforceable, the validity and enforceability of the remaining provisions are not affected. These Terms and the Contract shall be governed by the law of Oregon in the United States and the parties submit to the courts of Ashford OR in respect of any dispute arising.
*Additional insurance is based on USPS first class shipping.